Published by McKinsey & Company, the article features Diageo’s Chief Innovation Officer, Mark Sandys, discussing how the company is transforming consumer experience and loyalty through data, innovation platforms, and generative …
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As Papa Johns works to revolutionize the pizza industry through a commitment to unwavering quality and a seamless customer experience, PJX will focus on using Google Cloud’s AI to improve …
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While framed as a push to revive American manufacturing and reduce trade deficits, the decision has had significant implications for major sectors of the U.S. economy—especially airlines, hospitality, retail, and …
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At the center of every OtterBox innovation is a deeper goal to affect positive, lasting change. In partnership with the OtterCares Foundation, OtterBox gives back by inspiring kids to change …
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As consumer behaviors and expectations evolve, successful brands must refresh their approach to meet consumers where they are. Kellanova SVP and Chief Growth Officer, Charisse Hughes, shares insights into the company’s …
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The three new AI-powered features – AI Responses, AI Feedback Summary, and AI Note Polish – are designed to help restaurants deliver personalized guest experiences while saving time and labor.
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Zeply’s unique ‘Eat and Earn’ program enables users to accumulate rewards on every meal, making dining a more gratifying experience. AI-powered pricing strategies ensure cost-effective travel and food services, while …
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Restaurants using Square can now benefit from frictionless customer engagement as loyalty features are built directly into the checkout process.
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A new report by Comarch explores how sustainability and loyalty are converging in the form of Green Loyalty — loyalty programmes designed to reward environmentally responsible behaviour. More than just …
