H&M is going through a metamorphosis. No longer content with just being a fast-fashion giant, the brand is reimagining its digital presence, leaning hard into experiential storytelling, and reshaping how …
Article News Category: Retail, Duty Free, F&B & Dining
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Revlon Taps Former Starbucks and McDonald’s Tech Leader as New Chief Digital Officer to improve consumer experience
by GLOby GLOA veteran in digital transformation, Marshall brings serious firepower to Revlon’s leadership team. His résumé includes executive technology roles at Merlin Entertainments, Starbucks, McDonald’s, and Nando’s, with a track record …
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Shi Bu, Senior Vice President at The Lacek Group (an Ogilvy One company) argues that emotional loyalty—the deep, often subconscious connections consumers form with brands—cannot be captured through traditional metrics …
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SAP Emarsys: How Ferrara Sweetened Customer Engagement Through Direct Consumer Relationships
by GLOby GLOFerrara, a century-old leader in the sweet snacking industry, is known for delighting consumers with iconic brands like SweeTARTS, Nerds, Trolli, and Brach’s. As part of its strategy to deepen …
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1WorldSync and Mercatus Partner to Deliver Best-in-Class Product Data and Content Solutions for Grocery Retailers
by GLOby GLOThis partnership marks a significant step forward in the ongoing effort to bridge the gap between high-quality product content and seamless digital commerce across grocery retail. Both 1WorldSync and Mercatus …
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New integration helps Marqeta customers access flexible rewards within their card programs to improve engagement, increase top-of-wallet positioning, and drive spend shift.
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Narvar, the #1 platform for intelligent personalization “Beyond Buy,” announced significant advancements designed to help retailers optimize operations, enhance customer loyalty, and drive sustainable growth.
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Fishbowl and Onosys Announce Strategic Partnership to Elevate Restaurant Marketing and Online Ordering
by GLOby GLOBy integrating Fishbowl’s industry-leading Guest Relationship Management, loyalty, marketing automation, and analytics with Onosys’ omnichannel online ordering capabilities, this partnership creates a seamless ecosystem for restaurant operators.
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By seamlessly integrating intelligent return and exchange workflows with real-time fraud detection, Shield distinguishes high-trust shoppers from fraudsters at the moment of request, enabling hyper-personalized return, exchange, and refund options …
