As part of the “Modern Work” study, measures were surveyed in five areas: compatibility and flexibility, equality and diversity, empowerment, corporate culture and structure, and career advancement.
Article News Category: Retail, Duty Free, F&B & Dining
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As food and beverage brands explore innovative ways to drive customer acquisition and loyalty, many are turning to virtual worlds to engage consumers during their daily digital activities.
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Forrester’s US Customer Experience Index: CX hits a new low amid inflation and fallible customer-service chatbots
by GLOby GLOForrester has just published the results of its annual Customer Experience Index (CX Index™) rankings. Unfortunately, US consumer perceptions of CX quality have declined for an unprecedented third consecutive year, …
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Almost two-thirds of consumers confess that a positive brand experience is more likely to win them over than great advertising.[1] In a world where the online retail space is growing increasingly …
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New Starbucks & Marriott Bonvoy Collaboration Unlocks Exclusive Benefits for Loyalty Members to Fulfill Their Passions for Travel & Coffee
by GLOby GLOBy enrolling in both programs and linking accounts, members can earn Marriott Bonvoy points and Starbucks Stars and be on their way toward free stays and coffee as well as …
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Amperity Recognized as a Finalist of 2024 Microsoft Retail & Consumer Goods Partner of the Year Award
by GLOby GLOLeveraging first-party data builds loyalty, reduces churn, and maximizes lifetime value. Retailers need current customer data analytics to shape future omnichannel experiences, fostering pre- and post-purchase engagement and brand advocacy. …
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In response to evolving consumer demands, merchants across MENA are embarking on ambitious digitization journeys and adopting innovative payment strategies. As digital commerce moves beyond the early adoption phase, the …
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