Fauchon L’Hôtel Paris’s 2025 survey of luxury travel advisors found that today’s high-end travellers value authentic local experiences and warm, personalized service far more than brand uniformity, loyalty programmes, or …
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Hyatt’s Inclusive Collection released its first-ever Time Rich Report, showing that 82% of Americans feel they lack quality time with loved ones and 62% view travel as a key way …
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The survey highlights the impact of evolving customer behaviors, economic pressures, and the impact of AI-driven shopping experiences on the 2025 holiday shopping season and major deal-day events. Results validate …
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Corporate travel in 2025 is growing but uneven, as larger firms cut back amid rising costs and sustainability pressures, while smaller companies drive demand through training, events, and global expansion
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Biometric gateways are favored by 69% of respondents • Two-thirds (66%) show strong interest in remote baggage check-in • 64% willing to use an AI-travel assistant for in-trip information but …
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“Earning loyalty in delivery comes down to the details,” said Sarah Beckett, Vice President of Sales and Marketing at Intouch Insight. “Our findings show that accuracy, speed, and even a …
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These findings come from the third annual State of Ecommerce report, a comprehensive look at how shoppers buy online in 2025. Based on an online survey of more than 1,500 …
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In 2024, the five largest U.S. airlines generated $28 billion in loyalty revenue—averaging $35.48 per passenger—underscoring how co-branded credit cards and frequent flyer programs now rival ancillary fees as the …
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Once a niche vacation, cruising is rapidly becoming one of the fastest-growing segments in leisure travel—and a powerful driver of customer loyalty. According to arrivia’s new report Millennials and Gen …
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New arrivia report shows cruise demand increasing among younger generations and a growing interest in shorter sailings, private island destinations and flexible payment options.
