PwC’s Consumer Markets Industry Trends 2025 report shows that companies are moving from AI pilots to enterprise-wide adoption, using generative AI to drive personalization, dynamic pricing, compliance, and M&A, while …
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The holiday season is typically one of steady rhythms and familiar patterns, but PwC’s Holiday Outlook 2025 suggests this year will feel different — more like jazz than a well-rehearsed …
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According to a New Survey, Over 60% of College Football Fans Are Up and at ‘Em Before 8 A.M. on Game Day – and for Many, Coffee Is One of …
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The findings show that even the most buzzed-about brands, including those backed by celebrities, are missing critical opportunities to create loyalty after the sale.
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The CBRE Hotel Brand Performance 2025 report reveals that rapid hotel brand expansion and rising loyalty memberships have failed to translate into real revenue gains, with inflation erasing a decade’s …
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Rapid digitization of multiple channels across the world has created a highly complex and fragmented engagement landscape. Need for robust analytics solutions across email, chatbots, mobile apps, websites, and call …
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The AI Assistant Market is expanding as businesses leverage intelligent virtual agents to streamline operations, enhance customer support, and improve decision-making. Technological advancements in AI, speech recognition, and contextual understanding …
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The research reveals a clear paradox that brands cannot afford to ignore. While 48% of consumers say AI will make Black Friday and Cyber Monday (BF/CM) shopping easier, over 90% …
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Accenture’s 2025 Global Banking Consumer Study finds that banks with the highest customer advocacy scores grow revenues up to 1.7 times faster than peers, as advocates hold more products and …
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A recent report by American Express Global Business Travel (Amex GBT) in partnership with Ipsos has uncovered a strong connection between higher revenue growth at small and mid‑sized enterprises (SMEs) …
