Based on a survey of 1,089 U.S. adults who traveled in the past year, Loyalty and the Changing Traveler examines how Gen Z, Millennials, Gen X and Baby Boomers prioritize, plan …
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Loyalty has strong potential—but only if properly executed. Data shows that 72% of convenience store shoppers are already enrolled in loyalty programmes, and 85% are willing to join when rewards …
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In 2025, major global airlines are accelerating their shift toward paperless travel by adopting digital check-in, mobile apps, AI assistants, and self-service technologies to streamline passenger experiences. While physical passports …
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Americans Plan More Summer Travel in 2025 — But With Shorter, Budget-Friendly Trips, Deloitte Finds
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Active leisure activities are very important to over two thirds (70 percent) of Germans. This was revealed by a representative study, for which over 1,000 people aged 18 and over …
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Conviva’s 2025 State of Digital Experience Report Reveals Widespread Issues Impacting Consumer Satisfaction and Business Performance
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New research shows travel remains a top priority: 88% of global consumers plan a leisure trip in the next year, and 68% aim to book international travel — up 19% …
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The firm forecasts a 1.3% rise in RevPAR next year, with occupancy inching up by 14 basis points and the average daily rate (ADR) increasing by 1.2% year-over-year. This marks …
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The report unveils a major shift since its 2022 report, driven by a new breed of companies and individuals seeking far-reaching flexibility that extends beyond traditional work-life balance and into …
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AlixPartners’ WRC 2025 report reveals that while 84% of retail leaders are optimistic about AI, most struggle to turn that enthusiasm into measurable results. The study offers a practical roadmap …
