The recognition comes after Newsweek, together with Plant-A Insights Group, conducted a large-scale study based on the collection of over 359,000 brand reviews and followership data across social media platforms, as well …
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Under CEO Anthony Capuano, Marriott International is aggressively expanding both its global footprint—achieving 6.8% net room growth in 2024—and transforming its Marriott Bonvoy loyalty program into an experiential platform with …
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New bar in partnership with visionary beverage innovator, Ariel Arce brings the energy of golden‑hour Italy to downtown Manhattan
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Tempo by Hilton Belfast City Centre, a thoughtfully designed lifestyle hotel with wellbeing at its core, is expected to be the brand’s first hotel to open outside of the United …
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New architectural icon set to transform city’s skyline and hospitality landscape by 2029
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A new report by Comarch explores how sustainability and loyalty are converging in the form of Green Loyalty — loyalty programmes designed to reward environmentally responsible behaviour. More than just …
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Salesforce and Singapore Airlines (SIA) today announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, enabling it to deliver …
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H&M is going through a metamorphosis. No longer content with just being a fast-fashion giant, the brand is reimagining its digital presence, leaning hard into experiential storytelling, and reshaping how …
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A veteran in digital transformation, Marshall brings serious firepower to Revlon’s leadership team. His résumé includes executive technology roles at Merlin Entertainments, Starbucks, McDonald’s, and Nando’s, with a track record …
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Shi Bu, Senior Vice President at The Lacek Group (an Ogilvy One company) argues that emotional loyalty—the deep, often subconscious connections consumers form with brands—cannot be captured through traditional metrics …
