Zain Bahrain, a leading telecommunications and technology provider in the region, has been recognized with the Best-Connected Customer Experience Award by IST Networks and Genesys at LEAP 2025.
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Innovation is at the core of Sinch’s mission to address the evolving challenges businesses face – rising customer expectations, increasing fraud threats, complex regulations, and legacy technology limitations.
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Featuring Klaus Walther, Miles & More, Lufthansa • Ali Bin Zayed, EmCan, Emarat Petroleum • Shyam Shah, Loyalty Juggernaut • Ben Lipsey, Flying Blue, Air France-KLM • Martin R. Villanueva, …
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Psychographics focus on consumers’ attitudes, values, and personalities, and the Motivation Decoder equips financial services providers with deep insights into the motivations, priorities, and behaviors of their clients, enabling highly …
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General Motors, Tesla and Lincoln Corsair Lead the Industry in Retention in 2024
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According to a survey by Omnisend 58% of shoppers worry about AI’s use of their personal data, while 42% say current AI feels more like an upselling tool than a …
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Insights from Christoph Kirschner, Director Marketplace Digital Sales, PAYBACK, discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.
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Blended living has rapidly evolved from an emerging trend to an essential component of modern hospitality. As the lines between work, leisure, and daily life blur, guests are looking for …
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Radisson Hotel Group has partnered with the Society for Incentive Travel Excellence (SITE) to introduce “Extra Mile Incentive Travel by Radisson Hotels”, a new incentive travel offer helping to further …
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Hilton today announced the opening of Hilton Garden Inn Surat City Centre, marking the debut of its globally recognised focused service brand, Hilton Garden Inn, in Gujarat. This launch further strengthens Hilton’s …
