Virgin Atlantic has announced a significant upgrade to its onboard experience, revealing plans to revamp the cabins of its Airbus A330-900neos and Boeing 787-9 Dreamliners, alongside a fleetwide rollout of …
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Collinson: Happiness is the new brand currency: 8 in 10 Asia Pacific consumers rely on brands for unique, transformative experiences
by GLOby GLOCollinson International, a global leader in airport experiences and customer engagement, has released its new APAC research, “2025 Asia Pacific Consumer Happiness Report: How to Generate Lifetime Customer Value in …
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Loyalty revenue was up 8 percent, driven by co-brand spend growth and card acquisitions. American Express remuneration was $2 billion, up 10 percent year-over-year. Cargo and MRO revenue grew 7 …
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Priority Pass Research Reveals Airport Technology Enhances the Traveller Journey and Unlocks New Opportunities to Capture Spend
by GLOby GLOPriority Pass’ latest report, Tomorrow’s Journey: Smarter, Faster, Connected, draws on insights from over 12,000 global travellers across 21 countries and territories, revealing how digital innovation is reshaping what travellers …
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“My Journey” gives passengers full control during travel and unexpected disruptions by providing assistance and benefits directly on their phones. In addition to receiving updates through multiple channels (calls, SMS, …
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