Ramya Murali, Deloitte on key trends, challenges and innovation • measuring consumer loyalty beyond traditional metrics • multi brand houses • maintaining consumer interest in long-term loyalty programs • how …
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Deloitte Global has joined GLO as the latest member showing its commitment to leadership in loyalty and customer experiences. By joining GLO – one of the leading global cross-industry organisations …
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Brands’ CX Quality Reaches Its Lowest Point Since 2016.
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Bahraini operator Batelco, part of the Beyon Group, has announced the launch of Jawaher, its first digital loyalty programme, giving loyalty points redeemable for rewards.
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Customers will be able to redeem their points for service credit on their Batelco bill, or by claiming them as air miles.
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Through these offers, members of the program can win prizes totalling up to 4 million Nojoom Points, as well as hotel vouchers, vouchers to restaurants and other partners.
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In this newly created role, Sripad will oversee PureRED’s proprietary technology, PR1, and lead product innovation across PureRED’s retail client base.
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‘etisalat by e&’ embodies the telecom arm of e& in the UAE, with a mission to maximise stakeholder value, deliver an unparalleled customer experience and optimise business performance for sustainable …
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Research finds travelers today expect personalized, flexible, and sustainable journeys as new data shows the sector continuing to rebound New report explores how the industry will be able to deliver …
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Antonio Ricciardi, SVP, Consumer Intelligence & Engagements and Head of Etisalat Smiles Programme, on: • Smiles Programme evolution • Future growth strategy: acquisitions and partnerships and building an ecosystem • Rewards …
