Face-swiping was pioneered for banking but is quickly spreading through travel and hospitality with Star Alliance already pioneering technology in Hamburg airport. Application in LoyaltyTech has been attemped as early …
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Oman Air’s frequent flyer programme, Sindbad, has been added to Ooredoo’s list of Nojoom partners. Nojoom members with Shahry postpaid or Home Internet plans can now convert their loyalty points …
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DOs: interaction, social responsibility, variety, fun… DONTs: complicated rules, obsolete technologies…
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Charles Ehredt covers the key opportunities for AI in loyalty largely in four key areas: 1/ Inventory, pricing & promotions; 2/ Customer insight and personalization; 3/ Making loyalty mechanics more …
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EVs, Metaverse, Crypto and NFTs
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Half (51%) of people in the UK think physical wallets will become less relevant as digital ways to pay become more popular, according to new research from Mastercard.
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US-based Lacek Group issued 2023 Trends report: Let the Loyalty and CRM Experts Help You Get Ahead of Consumer Expectations: 1. Consumers will focus on value. 2. Brands to delight …
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Jeffrey Goh, ex-Star Alliance / Kristi Gole, Global Hotel Alliance / Ben Lipsey, Air France-KLM / Tony Piedade, Lighthouse Consulting.
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8 Trends to dominate 2023: Rise of partnerships, tiers overhaul, recession, emotional loyalty, …
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WeBranding Global announced today the company’s newest version of Adtarg, an artificial intelligence (AI)-powered marketing platform will debut at the CES 2023. Customer Insight System (CIS) now includes Market Listening …
