Suresite, a provider of forecourt payment technology in the UK, has recently partnered with Astro Baltics, a global leader in mobile payment solutions and advanced control technology for various businesses. …
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0:00 – on the experience in the first six months of program launch 1:27 – on gamification uptake, raffles, and seamless digital CX 4:02 – on new initiatives and features …
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JOURNIE™ Rewards – Aeroplan partnership launches today, giving members more ways to save at the fuel pump, in the convenience store, and in the sky. Aeroplan members can collect Aeroplan …
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Just under half (48%) of consumers are comfortable engaging with chatbots and AI-powered customer support. Consumers are increasingly less likely to provide companies with direct feedback about bad experiences, so …
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0:00 – on Sia Partners proposition in Loyalty & CX • 2:50 – on step by step questions you need to address when building or revising a loyalty program • …
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Influencers become agents, business class fares unbundle, artificial intelligence matures, and musical tourism drives demand, while eVTOLs[1] prepare for take-off
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The number of destinations offering Digital Nomad Visas has risen significantly over recent years, with almost half now offering visas for at least one year.
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Len Covello commented that the traditional concept of loyalty, where individuals accumulate a specific currency like air miles over time and then redeem them, has shifted in recent years. Loyalty …
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An Ernst & Young report has identified changes in consumer spending behavior due to increased inflation, elevated interest rates, and a rise in credit card delinquencies, which are diminishing consumers’ …
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McKinsey’s Future of Tourism article expects travel and tourism GDP expected to grow at an average annual rate of 5.8% between 2022 and 2032, surpassing the growth of the overall economy, …
