Now more than ever, online and omnichannel retailers have to deal quickly with customer complaints and rectify the issues that cause them to occur.
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British Airways’ Chief Customer Officer, Calum Laming, said: “We know that many of our customers will be celebrating Diwali and Thanksgiving this month, so we wanted to go that extra …
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IBM’s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest’s virtual assistant, Cora. Collaboration is part of NatWest’s broader generative AI approach, which leverages IBM’s enterprise AI …
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The event, taking place at the ExCeL London from November 6th to 8th, anticipates around 4,000 exhibitors participating.
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The coffee brand has partnered with FOR:EV to roll out charging hubs at four drive-thru sites in Dunfermline, Livingston, Blairgowrie and Galashiels
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The tie-up will see ChainUp become an industrial-grade infrastructure partner for Zilliqa Group, collaborating to bolster Web3 partnerships across loyalty, gaming, spatial web and tokenisation efforts.
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Oper. profit before exceptional items of €1,745 million (3Q22: €1,216 million) and Oper. margin of 20.2% (3Q22: 16.6%) • ASK +17.9% yoy (95.6% of 3Q19) • Pax unit revenue +2.2% …
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Tesco has appointed Matthew Barnes, the former CEO of Aldi, as its new Chief Executive for the UK, following Jason Tarry’s decision to step down from the company after 33 …
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JD Sports has introduced its new loyalty app in the UK, representing a significant step in the retailer’s efforts to enhance the customer experience. Shoppers can receive a 10% cashback …
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The new VIP Rewards programme will automatically update for all current Health and Beautycard app and Superdrug.com members when they log in after 25 October.
