“At Hilton, we are committed to meeting the changing needs of our guests who are looking for hotel experiences that complement their daily routines while offering exceptional hospitality,” said Matt …
Article News Category: USA & Canada
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Join World Aviation Festival and GLO hosted Loyalty session in Lisbon on September 26-28 (use GLO code discount)
by GLOby GLOWAF brings together world’s airlines, airports and their most senior executives in charge of software, services, marketing and distribution. GLO is hosting session focusing on loyalty with experts from Gulf …
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JCPenney Co. has unveiled plans for a substantial investment exceeding $1 billion to elevate customer experience and streamline operations, marking a pivotal step in the ongoing revitalization of the department …
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Beverly Hills MD®, created by renowned plastic surgeons Dr. John Layke and Dr. Payman Danielpour, introduces the Luxe Loyalty membership. Luxe Loyalty is a complimentary rewards program where members can …
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Genesys and Salesforce Launch AI-Powered Customer Experience and Relationship Management Solution
by GLOby GLOGenesys® has announced a strategic collaboration with Salesforce to help businesses bring together their data, agents, bots and communication channels for smarter end-to-end customer and employee experiences. The companies are …
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Google has introduced a series of enhancements to its autofill feature aimed at improving the online shopping experience. These updates address common concerns such as lengthy checkout processes, sharing credit …
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Instacart has announced a chainwide partnership to power same-day delivery in as fast as an hour from more than 200 grocery stores across Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. …
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As the travel industry experiences a surge, beauty and hospitality brands are finding innovative ways to cater to consumers, whether they’re jet-setting or enjoying their homes. Beauty brands are venturing …
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Glance Recognized in the Gartner® Hype Cycle™ for Customer Service and Support Technologies, 2023 Report
by GLOby GLO“We’re thrilled to be included in the Gartner report. We believe this recognition underscores our commitment to transforming the digital customer experience,” said Tom Martin, Glance CEO. “At a time …
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Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro
by GLOby GLOBandwidth Inc. has announced that it is partnering with Google and Cognigy to launch AIBridge, which enables enterprises to easily deploy voice-based artificial intelligence (AI) tools in front of their …
