The always-on, AI-powered ‘Delta Concierge’ promises personalized, contextual insights and experiences to help customers connect to their journey more meaningfully at every step. New partnership with Uber, advancements with Joby, …
-
Customers traveling on Delta will soon experience a new Delta Sync partnership with YouTube. Logged-in SkyMiles Members will enjoy their favorite creators, podcasts and music artists ad-free while on board …
-
In this newly created role, Phillips will lead and unify M&T’s customer experience, marketing, and analytics teams, enhancing the bank’s ability to offer outstanding experiences in a rapidly evolving industry.
-
Growth of e-commerce sector is driving market growth, with a trend towards rise of open-loop gift cards. However, additional loss of money in using gift cards poses a challenge.
-
Air Canada passengers can look forward to T6’s digital-first, boutique guest experience, with a less than 5-minute average walk from the TSA security checkpoint exit to all gates,100,000 square feet …
-
Antavo published a deep-dive into Nordstrom’s loyalty program, The Nordy Club.
-
These insights, spearheaded by CEO Udayan Bose, identify groundbreaking opportunities for businesses to achieve sustainable growth and innovation.
-
Triple Loyalty Points will be awarded for any purchase made either on the web or through the app. Whether you choose to pick up your order at a local Beard …
-
American Airlines and the Gary Sinise Foundation (GSF) joined forces for two weeks in December to make Disney dreams come true for more than 2,500 participants during GSF’s Snowball Express. …
-
American Airlines will soon make it more convenient to travel between San Antonio, Texas (SAT) and Washington, D.C. (DCA). This week, the United States Department of Transportation (DOT) formally approved …
