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Home » Articles » GLO Loyalty News Weekly: January 24, 2023 – Week 4

GLO Loyalty News Weekly: January 24, 2023 – Week 4

by GLO
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All you need to know about loyalty this week: GLO Loyalty & AI Webinar, GLO Predictions 2023 Interviews, SkyTeam, American Airlines, Lufthansa, Volaris, Emirates, Qatar, Turkish Airlines, GHA, Marriott, Rewe, Deloitte, etc.

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GLO Upcoming Events: 

March 1, 2023:  GLO Event // Loyalty & Artificial Intelligence: Applications, Challenges & Solutions // Expert Roundtable Online – March 1 @ 4pm GMT / 11am EST.

GLO Interviews: 

Episode 1: GLO Loyalty Predictions 2023: What were the key milestones for the industry & your company in 2022?

Episode 2: GLO Loyalty Predictions 2023: What were the largest drivers of loyalty programmes in 2022 & How will they change in 2023?

 

 

Airlines:

SkyTeam’s top travelers help reshape the customer experience via upgraded SkyPriority Panel Audit App

Lufthansa Group (Germany) to roll out new status programme from January 2024

Lufthansa (Germany) submits offer to acquire a stake in Italy’s ITA (Italy)

Volaris (Mexico) To Launch Its First Loyalty Program

Emirates Skywards (UAE) reached 30 million members & to celebrate launches new draw campaign with prices and up to 1 million miles

Emirates announces new experiences for travellers purchasing a return ticket to Dubai

Qatar Airways (Qatar) Brings Year of the Rabbit Celebrations to Passengers Onboard and its Premium Lounges

Qatar Airways and Air Serbia Code-Share Agreement Offers Passengers Seamless Travel

Qatar Airways Privilege Club & Qatar Duty Free Announce that Avios Can Now be Collected and Spent at Hamad International Airport

American Airlines Reports Fourth-Quarter and Full-Year 2022 Financial Results

Alaska Air Group (USA) delivers strong fourth quarter 2022 and full-year results

Alaska Airlines (USA) plans streaming-fast satellite Wi-Fi upgrades to our E175 regional jets

Turkish Airlines Lounge at JFK joins Priority Pass

Wizz Air (Hungary) launches competition and invites customers to design its new sustainability livery

 

Hotels & Cruises:

Global Hotel Alliance adds functionality to transfer Discovery Dollars between member accounts with no fees

MARRIOTT BONVOY’S LATEST PROMOTION “DELIGHT IN THE UNEXPECTED” ALLOWS MEMBERS TO EARN TWICE FOR EACH NIGHT

Wyndham Rewards announces Award Category Changes from February 22, 2023

New Jersey’s (USA) to review ‘fair franchising legislation” which may ban hotels selling loyalty points at a profit.

Royal Caribbean International (Australia) launches Loyalty Programme offering cash back on bookings

MSC Cruises (Switzerland) unveils the “Future of Cruising” campaign to promote long-term commitment to sustainability

 

Retail, Entertainment & Payments: 

Rewe (Germany) planning to leave Payback at the end of 2024

Sainsbury’s (UK) to give away 50 million Nectar points in ‘Big Points Bonanza’

Asda (UK) to give loyalty card holders more time to spend vouchers

Retail: Mapp Digital (USA) enhances Shopify Plus Plugin to integrate with the full Mapp Cloud

Nubank (Brazil) announces plans to release own cryptocurrency called Nucoins as part of new customer rewards programme

Wildfire Rewards (USA) to Integrate Company Sustainability Data through Karma Wallet Partnership

Ionia Partners (USA) with Bits of Stock to Power Next Generation of Loyalty Programs

 

Transport & e-mobility:

Hertz (USA) and AAA Ready to Ignite the Next Chapter of Longstanding Partnership

Eurostar Group lunches new brand

Lyft Business (USA) Adds Emissions Tool to Corporate Portal

Auto: S&P’s automotiveMastermind (USA) introduces Enhancements to its B2B Sales Platform to Help Dealers Connect with Customers through loyalty data

 

Loyalty & CX technology and solutions:

Loyal Solutions announces half year results for 1/7-31/12 2022

Bond Brand Loyalty (Canada) launches new personalization platform and capabilities to drive growth for retailers

Deloitte (USA) and Marqeta (USA) Announce Alliance to Accelerate Payment Modernization to increase customer loyalty

International Luxury Hotel Association webinar series with modern web3 technologies to attract the traveler

Fragsy (Spain): The Revolutionary Platform for Upgradable NFTs

ValuesCo (USA) Empowers Brands To Reward Purpose-Driven Customer Action Using Web3: $2.7M Raise

 

Loyalty Reports & Rankings:

Loyalty Report. IAG Loyalty (UK): Getting to the point of loyalty in a cost-of-living crisis

2023 Deloitte Global Marketing Trends Report Outlines Opportunities in Uncertain Times

Report: Optimove Research (USA): Consumer Trust & Loyalty of Online Retailers

Report: The Worldwide Gamification Industry is Expected to Reach $43.9 Billion by 2027

Report: WTTC and Trip.com Group global traveller report reveals shift towards sustainable travel

People:

American Airlines leadership changes: Alison Taylor to Retire as CCO, Vasu Raja to become new CCO and Scott Laurence as new SVP of Global Partnerships and International

Podcasts: 

The Loyalty Podcast 47: Web3 – What You Need To Know

 

 

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