AIRLINES & ALLIANCES

GLO Loyalty Predictions 2024 – Global loyalty consultants: What were the key milestones in the loyalty industry in 2023? Episode 2 / 15

Featuring: Ramya Murali, Principal, Deloitte • Philip Shelper, CEO, Loyalty & Reward Co • Khalid El Bachraoui, Sia Partners • Brendan Boerbaitz, Deloitte • Thomas O’Toole, Kellogg School of Management • Kim Hardaker, Hardaker & Co. • Tony Piedade, Deputy Chair, GLO • Michael Smith, Board Director, Ai Connect.

GLO

GLO Loyalty Predictions 2024 – Global loyalty consultants: What were the key milestones in the loyalty industry in 2023? Episode 2 of 15

Featuring:

• 00:00 Ramya Murali, Principal, Deloitte
• 00:52 Philip Shelper, CEO, Loyalty & Reward Co 
• 01:34 Khalid El Bachraoui, Sia Partners
• 02:14 Brendan Boerbaitz, Deloitte
• 03:06 Thomas O’Toole, Kellogg School of Management
• 04:40 Kim Hardaker, Hardaker & Co.
• 06:31 Tony Piedade, Deputy Chair, GLO
• 07:28 Michael Smith, Board Director, Ai Connect. 

Source: GLO