GLO Weekly: Global Loyalty News - December 29, 2023 (Week 52)

All you need to know this week about loyalty & CX: Join Philip Shelper's London Masterclass on Loyalty • ITA Airways • Air Canada • British Airways • Qatar Airways • EasyJet • Vietjet - Air Malaysia. • Radisson • IHG • Hyatt • Four Seasons• Langham Hospitality Group • Holland America • Princess Cruises • Counard• Mastercard • Apparel Group • Revolut • Mabrian • Engage etc.

GLO

GLO Featured:
	JOIN Masterclass: Philip Shelper’s Masterclass “”Loyalty Programs: The Complete Masterclass”” in London, UK January 30 – Feb 1, 2024 USE: GLO250 for £250 GLO members’ discount. Read course details. 29 December, 2023 10:00
Airlines & Alliances:
	ITA Airways’ news for kids: The Company opens the new Fantasia Lounge dedicated to unaccompanied minors Designed by the branding agency FutureBrand, the new Fantasia Lounge covers an area of 120 square metres. It is situated in the Check-in area of Terminal 1 of Rome Fiumicino Airport, before security controls, and it is dedicated to unaccompanied minors departing from or in transit through Fiumicino Airport on flights operated by ITA Airways. 27 December, 2023 10:00
	British Airways partners with SigncodeUK to further improve its accessibility offering for Deaf and hard-of-hearing customers The partnership will mean customers can access key travel information in signed video form, including the airline’s onboard safety briefing, via a unique QR code. 27 December, 2023 11:00
	Air Canada announces partnership with the new Professional Women’s Hockey League (PWHL) Air Canada’s passion for sports and sharing the best of Canada with the world extends to being official airline to all seven Canadian NHL teams, the Toronto Raptors and Team Canada. Through its unique yearly Air Canada Fan Flight program, the airline also continues to reward deserving fans, bringing them closer to their favourite teams with unique VIP NHL and NBA experiences. 29 December, 2023 08:05
	easyJet and easyJet holidays reveal top travel trends for 2024 Top five destinations for flight bookings during the first week of the Big Orange Sale were Amsterdam, Paris, Geneva, Alicante and Malaga. 29 December, 2023 08:25
	Vietjet’s launches its 5th international route Passengers on Vietjet will also receive complimentary Sky Care travel insurance and the opportunity to accumulate points for reward redemption with the Vietjet SkyJoy loyalty. 29 December, 2023 08:26
	Volare, ITA Airways’ loyalty program, celebrates over 1.6 million members Launched in March 2022 Volare is ITA Airways loyalty program, and it has continued to grow in its first two years. It was built on the values of Freedom, Personalization, Choice, and Connection, and features an increasingly dynamic structure guaranteeing a tailored experience to all members. 29 December, 2023 08:30
	Perth Airport opens Otherside Brew Lounge in Terminal 2 In a “never-before-seen airport hospitality experience,” the Brew Lounge features a combination of Western Australian craft beer, live music, arts and culture under one roof. 29 December, 2023 09:00
	U.S. Department of Transportation (USDOT) is examining the frequent flyer programs of major U.S. The department has engaged in discussions with passenger airlines in recent weeks to address various aspects of loyalty programs, including transparency during the booking of award tickets, the transferability of miles, and the advance notice provided before implementing changes. 29 December, 2023 09:30
	Malaysia Airlines Partners with Universiti Malaya for In-Flight Education Experience Passengers travelling onboard Malaysia Airlines can now enjoy a curated selection of educational content developed by the Universiti Malaya Centre for Continuing Education, covering a diverse range of subjects 29 December, 2023 11:15
Hotels & Hospitality:
	Radisson announces its first safari hotel in South Africa With a contemporary Scandinavian design, the hotels 138 rooms and suites provide a calming setting with natural materials, wooden details and rich, earthy colors that pay homage to its African surroundings. 29 December, 2023 07:45
	IHG Hotels & Resorts debuts Staybridge Suites in France Staybridge Suites Cannes Centre, represents the introduction of the all-suites hotel to the growing IHG Hotels & Resorts portfolio in France, welcoming guests looking for a more spacious or extended stay experience. 29 December, 2023 08:35
	Hyatt’s Loyalty Program Changes in 2024 World of Hyatt loyalty program is set to improve in the coming year. Hyatt will maintain existing elite status qualifications and redemption amounts while offering more opportunities to earn Milestone Rewards, the brand’s bonus rewards for guest loyalty. 29 December, 2023 11:10
	Bualert to assume leadership of lebua Hotels & Resorts Narawadee Bualert, the founder and president of the globally acclaimed name in luxury hospitality, has taken an active leadership role at the helm of the company, signalling a new era of growth and unparalleled service in the hospitality industry. 29 December, 2023 11:20
	Four Seasons New York Downtown Launches In-Room Shopping Experience for Guests Elevating the traditional hotel stay and providing a personalized bespoke experience, In-Room Essentials allows guests to shop the Hotel’s most sought-after retail items from the comfort of their accommodations. 29 December, 2023 11:30
	Langham Hospitality Group signs deal in China Langham Hospitality Group (LHG) has signed a management agreement with Xi’an Hao Rui Property Co. Ltd. to bring its modern upper-upscale Cordis brand to Xi’an, home of the terracotta warriors. 29 December, 2023 11:45
Cruises:
	Internet Stronger as Holland America Line Completes Installation of SpaceX’s Starlink on All Ships Holland America Line has experienced a notable surge in guest satisfaction with internet service this year as the cruise line completes the installation of SpaceX’s Starlink high-speed internet on each of the 11 ships in its fleet. 28 December, 2023 13:00
	Princess Cruises Ends 2023 with Top Awards from Prestigious Travel Industry Organizations Around the World Within the last two months, the line has received 23 awards for its ships, itineraries, onboard experiences and technology, including a Travel Weekly Reader’s Choice Award for Best Cruise Line in Alaska and a Cruise Critic Editor’s Pick Award for Best Innovation – bringing the line’s total number of awards for 2023 to 56. 29 December, 2023 07:30
	Cunard Announces 50 Exclusive Queen Anne Shore Experiences in 2024 The luxury cruise line is offering 50 signature shore experiences, across 60 ports, providing travelers a variety of immersive encounters with local culture, history, and natural wonders all over Europe. 29 December, 2023 12:00
Retail, E-commerce & F&B:
	Beard Papa’s Celebrates National Cream Puff Day with Triple Puff Points for Loyalty Program Members Beard Papa’s Celebrates National Cream Puff Day with Triple Puff Points for Loyalty Program Members 28 December, 2023 07:00
	Apparel Group’s offers 5X rewards to customers during DSF Apparel Group’s loyalty program, Club Apparel, is set to enhance the Dubai Shopping Festival (DSF) experience with a spectacular offer. 29 December, 2023 11:00
Transport, Fuel Retail & Mobility:
	Fisker Enhances Its Loyalty Program to Include Additional Benefits, Rewards, and Exclusive Perks Customers with an existing order or reservation for any Fisker vehicle are automatically enrolled into Fisker’s Loyalty Program. Customers gain immediate access to unlock and redeem digital and physical rewards. 28 December, 2023 13:00
Payments, Finance, Property & Insurance:
	Mobile payment integration enhanced loyalty program engagement The incorporation of payments into smartphones has played a crucial role in enhancing loyalty programs. Users can now make seamless payments with a simple click, eliminating the need to wait in queues. 29 December, 2023 07:00
Reports, Research, Insights & Opinions:
	Mastercard Economics Institute’s Economic Outlook for 2024: Empowered consumers to balance price and priority The backdrop remains one of consumer empowerment with moderating inflation and steady real economic growth, but with varied regional dynamics. 28 December, 2023 14:00
	Travel motivations report 2024 by Mabrian Experiential travel as a motive for a holiday has increased by 8 percentage points globally since 2019, with motivations to visit Europe following a similar pattern. 29 December, 2023 08:00
Jobs & Careers:
	Revolut is hiring: Partnerships Manager (Fashion) – Lifestyle Location: London, England, UK . Click here to apply 27 December, 2023 15:00
	Adventure Awaits Travel is hiring: Virtual Client Marketing Manager Location: Remote working. Click here to apply 28 December, 2023 08:00
	Omni Hotels & Resorts is hiring Location: Hotsprings, Virginia, USA. Click here to apply. 29 December, 2023 09:30
	Beacon Lighting Group is hiring: Loyalty Marketing Coordinator Location: Nunawading, Victoria, Australia. Click here to apply. 29 December, 2023 10:00