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GLO Weekly: Global Loyalty News Week 6 – February 10, 2023

All you need to know in global loyalty & CX news this week.

GLO

GLO Upcoming Events: 

GLO Event // Loyalty & Artificial Intelligence: Applications, Challenges & Solutions // Expert Roundtable Online 

March 1, 2023 @4pm GMT / 11am EST 

Register & Join @ https://events.teams.microsoft.com/event/55f12a05-c1d1-4186-80d5-07899310c0f5@8c29f218-ca9d-4ed2-b845-ccb2fb8a4233

GLO Video / GLO Loyalty Predictions 2023 Ep 6:  Loyalty during Recession & Inflation.  Loyalty Solution Providers & Consultants.  

GLO Video / GLO Loyalty Predictions 2023 Ep 7: One prediction for the Loyalty Ecosystem in 2023. Heads of Airlines & Hotels.  

GLO Video / GLO Loyalty Predictions 2023 Ep 8: One prediction for the Loyalty Ecosystem in 2023. Loyalty Solution Providers & Consultants.  

GLO Video / GLO Loyalty Predictions 2023 Ep 9: The “ONE MILLION” Points Question. Airlines & Hotels & Loyalty Solution Providers & Consultants.

Airlines & Alliances News:

Delta, American Express team up to deliver travel savings with TakeOff 15

ALL – Accor Live Limitless and ITA Airways (Italy) launch two-way conversion partnership

Lufthansa Group signs MoU with Trenitalia for cooperation to reach the flights by train in Italy.

Emirates (UAE) ‘puts the love on top’ this Valentine’s British Airways and Virgin Atlantic relaunch flights to mainland China, including Shanghai

British Airways and Virgin Atlantic relaunch flights to mainland China, including Shanghai

Qatar Airways: Official Airline of Doha Jewellery and Watches Exhibition 2023

Porter Airlines revamps the VIPorter loyalty program

Skyteam has launched SkyPriority Panel Audit App to get customer insights into Sky Priority & 750 global Skyteam lounges

Hotels & Hospitality

The Ritz-Carlton (Marriott Bonvoy) Launches an Elevated Club Experience Across Asia Pacific

Al Baleed Resort Salalah by Anantara (Global Hotel Alliance) welcomes Marcel Gurk, German football freestyle champion this February.

IHG Food & Beverage Rewards can now be used at Luxury, Lifestyle, and Premium IHG hotels in the US and Canada.

Shangri-La Oman introduces a range of romantic and immersive experiences

Payments, Transport & Retail: 

National Restaurants Association of India advises restaurants to set up own loyalty programmes as food delivery platform Zomato restarts Gold

Payback (Germany) launches Aid Project for earthquake victims in Turkey and Syria.

IA Rail (Canada) announces changes to VIA Préférence loyalty programme

Reports: 

Report: Amadeus glances into future with release of Traveller Tribes 2033

Report / iSeatz: The tipping point for the travel loyalty in 2023 survey report – booking, personalisation, sustainability and payments

Report / On point loyalty: Top 100 most valuable airline loyalty programs