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Kempinski Hotels has strengthened its commitment to luxury hospitality with three strategic appointments in wellness, experiences, and gastronomy, forming a dedicated Product & Experience team. These leadership changes aim to …

Iraqi fintech leader Qi Card, in collaboration with Turkish Airlines and Mastercard, has launched the Qi Card Turkish Airlines World Mastercard—a debit card that rewards everyday purchases with airline miles. …

Apparel Group, a global fashion and lifestyle retail conglomerate based in Dubai, has announced a strategic partnership between its flagship loyalty programme, Club Apparel, and PRYPCO Blocks, the Dubai-based fractional …

Qatar Airways and Accenture have launched AI Skyways, a strategic initiative to integrate advanced artificial intelligence across the airline’s operations, enhancing customer experiences, boosting efficiency, and driving sustainable growth. The …

The CBRE Hotel Brand Performance 2025 report reveals that rapid hotel brand expansion and rising loyalty memberships have failed to translate into real revenue gains, with inflation erasing a decade’s …

Starting August 1, 2025, Oman Air’s Sindbad and Turkish Airlines’ Miles&Smiles loyalty programs have integrated to allow reciprocal mileage earning and redemption across both airlines’ networks, enhancing travel flexibility for …

Expansion, Launch of Adani Rewards, Revamped OneApp, and Digital Lounges Set New Benchmarks in Airport Hospitality. Adani Digital Labs has launched a revamped OneApp, a first-of-its-kind nationwide loyalty program, and …

Rapid digitization of multiple channels across the world has created a highly complex and fragmented engagement landscape. Need for robust analytics solutions across email, chatbots, mobile apps, websites, and call …

IHG Hotels & Resorts is serving up its seventh year as the official hotel and hotel loyalty program of the US Open Tennis Championships and providing exclusive experiences to tennis …