The “Loyalty in the USA 2025: Market Snapshot” highlights the U.S. as the world’s most loyalty-driven market, with near-universal membership and strong consumer attachment. Americans value discounts, exclusive rewards, and …
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Deutsche Bahn Sets Future Course for the loyalty program BahnBonus with Technology Partner Comarch
by GLOby GLOThe joint implementation project will begin during 2025 with the aim of fully migrating the existing BahnBonus loyalty program to the modular platform Comarch Customer Loyalty Management (CLM) as part …
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ARC Expands NDC Best Practices with New Guidance on Branded Fares and Loyalty Benefits
by GLOby GLOLooking ahead, ARC’s NDC working group will reconvene virtually in September and then in person in October 2025. Upcoming discussions are expected to focus on Payment-linked loyalty perks, such as …
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Fetch Taps Kard to Unlock More Offers for Consumers, Bringing the Power of America’s Rewards App to More Brands
by GLOby GLOKard, which works with 50+ of financial institutions and card issuers, connects brands with consumers through rewards—meeting them where they’re already spending. Through this partnership, Fetch can build on those …
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SpotOn Enters Summer with Strong Momentum, Expanding Restaurant Tech Leadership and Profit-Focused Innovation
by GLOby GLOSpotOn’s new custom-branded mobile app empowers restaurants to offer online ordering, loyalty rewards, waitlists, reservations, and push notifications—under their own brand. Unlike third-party apps that pit restaurants against competitors and …
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The collaboration between Wyndham and Ovolo, a pioneer of the lifestyle hotel movement in Asia Pacific, comes amid booming consumer demand for experiential travel—valued by McKinsey as a $1 trillion …
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The partnership transforms how members explore South America. Etihad Guest members can now use their miles to discover Brazil’s cultural capitals – from the bustling streets of São Paulo to …
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In this series of articles, Kim Hardaker explores the powerful and unique connection between loyalty and sustainability. She will examine how loyalty programs can integrate sustainability initiatives, enhance their impact, …
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Fairmont Hotels & Resorts, part of world-leading hospitality group Accor, invites guests to celebrate International Dog Day on August 26 with heartwarming stays that go beyond just “pet friendly”, which ‘Make …
