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“The Rakuten Card offers our members a new and rewarding way to shop and earn,” said Rakuten CEO and President Amit Patel. “The Card combines the power of Rakuten’s Cash …

The app developed by Everi, includes the ability for users to buy and manage tickets; view event schedules offering a “save to calendar” feature and explore an interactive venue map …

Bhatia is a distinguished payments and consumer banking executive with experience spanning two decades of senior leadership roles, having conceived and built many of the industry’s most impactful rewards propositions …

Phillips will lead operations for over 250 hotels in 27 countries, with 85+ openings in the pipeline, strengthening Accor’s regional presence. Reporting to Duncan O’Rourke, CEO of Accor’s Premium, Midscale …

The franchise partnership between Accor and Treasure Island includes Handwritten Collection brand support, along with Accor’s full global array of services, including sales & marketing, distribution, and loyalty. The hotel …

Rising service costs, disjointed customer journeys, and growing customer impatience are forcing many organizations to rethink how they scale personalization in customer experience. New research from global research and advisory …

Hard Rock will open a Hotel & Residences in Ras Al Khaimah by 2028. Guests can earn and redeem rewards through the Unity™ loyalty program, connecting them to Hard Rock …

At this time, members of the award-winning citizenM subscription program will continue to enjoy benefits, with more details to come about how the program will work following integration. Additionally, once integration …

Alaska Airlines continues to enhance its loyalty offering. In recent months, the carrier introduced milestone rewards for elite members and improved the upgrade experience, including for flights booked with miles. …