Amadeus Advisor chat to be integrated in Demand360® – enabling customers to ask complex questions and instantly produce customized analysis and sophisticated insights. • Email to RFP, a new AI …
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Miami International Airport is revolutionizing travel with a new omni-channel chatbot integrated with holograms, offering real-time, app-free assistance. The airport is also exploring sensory branding, including a signature scent and …
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The Shopify 2025 Beauty Industry White Paper (EMEA) reveals that brands are prioritising direct-to-consumer (DTC) strategies, omnichannel integration, and customer-centric experiences to drive growth. Key trends include the rise of …
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The J.D. Power 2025 North America Hotel Guest Satisfaction Study reveals that modern travelers increasingly expect smart technology, comfort, and convenience—placing high value on in-room smart TVs, mobile app functionality, …
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Google is entering a new era of search—one where artificial intelligence takes center stage in how travelers discover, explore, and plan their journeys. Speaking recently at a company event, Google …
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Saudi flag-carrier becomes one of the first globally to operationalize Orders and lay the foundations for modern retailing
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The new agreement includes the renewal of Luxair’s Passenger Service System (PSS) and an expanded Full Content Agreement (FCA) with Amadeus. It also incorporates several cutting-edge Amadeus technologies aimed at …
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World’s largest number of Starlink-equipped widebody aircraft now offers the fastest Wi-Fi in the sky on more global routes, free for all passengers. Qatar Airways becomes the first airline in …
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Loyalty members can now subscribe to Privilege Club Pro to collect Avios and Qpoints on a monthly basis
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Stepping into the newly expanded role, Matt Houston has been promoted to Chief Customer and Digital Officer — the first time these functions have been combined at the retailer. In …
