Bruce Lahood (#openforprojects) a global loyalty expert, outlines key strategies and pitfalls in designing subscription-based customer loyalty programs. He emphasizes customer-centric design, value exchange, lifecycle marketing, and enterprise-wide integration to …
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The revamped loyalty structure, named the Explora Circle, is designed to go beyond traditional points-based systems. It celebrates guests who choose to sail repeatedly with Explora Journeys by offering exclusive …
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The new capital will accelerate ongoing innovation of the Talon.One platform and strengthen the company’s leading market position in the US, UK, Europe, and APAC. The investment will focus on …
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Oversee Launches Personalization Capabilities in AgentSee to Help TMCs Deliver Tailored Traveler Experiences at Scale
by GLOby GLOThe enhancement enables travel management companies (TMCs) to deliver smarter, faster, and more personalized traveler service—automatically.
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The Luxury Collection and Michael McGregor Channel the Essence of Three Cities in an Artful New Limited-Edition Collaboration
by GLOby GLOThe unique partnership will showcase the distinctive heritage and charm of three iconic North American properties within The Luxury Collection’s portfolio through a creative lens.
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