With customer expectations evolving, some restaurant leaders are turning to artificial intelligence (AI) to create new opportunities for growth across their operations. In its new report, “How AI is Revolutionizing …
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Smarter Support, Quicker Fixes: Cognizant Partners with Google Cloud to Rethink Customer Service with AI
by GLOby GLOBy pairing generative AI with human support in contact center operations, the collaboration aims to improve customer satisfaction, accelerate support, and drive smarter interactions across digital and voice channels – …
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Amal by Malaysia Airlines Partners with Indonesian Agents to Support 1447H Umrah Season
by GLOby GLOAmal by Malaysia Airlines (Amal), the Hajj and Umrah pilgrimage arm of Malaysia Airlines, has formalised strategic partnerships with three prominent Indonesian travel agents to strengthen its presence in the …
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Wavenet and CSG Launch AI-Powered Real-Time Promotions to Transform Telecom CX at DTW – Ignite 2025
by GLOby GLOBy fusing Wavenet’s predictive intelligence platform, Sense AI for customer experience, with CSG’s real-time engagement capabilities, the solution empowers operators to shift from reactive to predictive engagement delivering personalized, high-impact …
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Delta’s transformation at LaGuardia elevates the travel experience ahead of peak summer season
by GLOby GLOOperating more than 220 daily departures from LGA, Delta remains the airport’s largest carrier, and the fully modernized Terminal C continues to deliver greater comfort, efficiency and signature hospitality just …
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The Green Awaits: Fly Delta’s largest-ever schedule and new routes to the 2026 Masters
by GLOby GLODelta, a Tournament Partner of the Masters, is expanding its offerings for Masters patrons next April with new routes to Augusta Regional Airport (AGS), increasing seat capacity during the Tournament …
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eTip Collaborates with Visa to Deliver Rapid, Secure Digital Tip and Wage Payments to Digital Wallets
by GLOby GLOeTip, the award-winning benefits platform specializing in digital tipping for hospitality and service industries, today announced a new collaboration with Visa to help deliver funds directly to participating digital wallets …
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Priority Pass named ‘Official Airport Lounge Partner’ for the Chennai Bulls Team in India
by GLOby GLOThe strategic collaboration kicks off at India’s inaugural rugby sevens league, which began in Mumbai on 15 June 2025. The league makes history by being the first of its kind …
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Hilton & Hilton Global Foundation Open Doors of Opportunity for People, Deliver Sustainable Stays
by GLOby GLOHospitality leader creates nearly 1 million learning and career growth opportunities, contributed 452,000 volunteer hours and invests $7.3 million into projects building a better world for travel in 2024
