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A new report by Comarch explores how sustainability and loyalty are converging in the form of Green Loyalty — loyalty programmes designed to reward environmentally responsible behaviour. More than just …
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Singapore Airlines And Salesforce Collaborate On AI-Powered Customer Service Applications, Plan To Co-Develop More Solutions For The Airline Industry
by GLOby GLOSalesforce and Singapore Airlines (SIA) today announced that the Airline is incorporating Agentforce, Einstein in Service Cloud, and Data Cloud into its customer case management system, enabling it to deliver …
