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Artificial Intelligence (AI) is redefining customer experience (CX), and NICE’s latest AI Agent Handbook provides a comprehensive look at how AI-powered agents are transforming customer interactions. The report highlights the …

The 2025 IHG Greater China Expo showcases their latest solutions, including the IHG Meeting mini-program, IHG Business Edge, and IHG Corporate Travel Portal WeChat mini-program, which are designed to streamline …

This investment, planned over five years, is set to be one of the largest investments of its kind globally and the biggest by a European airline group. Through this dedicated …

Revenue growth of 9.0% driven by our market-leading network, strong brands and operational focus • Operating profit before exceptional items increased by 26.7% to €4,443 million (2023: €3,507 million) as …

Since 2019, Navitaire’s New Skies platform has empowered FLYONE to provide competitive fares, personalized à la carte and bundled service options, and its exclusive FLYONE Club subscription program. The newly …

GLO team analysed Lufthansa’s last financial results: 1) umbrella strategy launch in 2025; 2) FFP expansion; 3) customer experience initiatives.

Winners Will Score Marriott Bonvoy Points Equal to the Total Points Scored Throughout March Madness to Pursue Their Travel Passions.

Delta to provide best-in-class operational expertise through its Sustainable Skies Lab to bring the innovative blended-wing-body (BWB) aircraft to commercial viability as part of the global carrier’s work toward net-zero …

Emirates has joined forces with Parsys Telemedicine to introduce next generation equipment that will enable customers to receive high-quality, speedy medical care in the air. Emirates has invested more than …