Insights from Mehdi Hemici, Chief Loyalty & E-commerce Officer discussing the key trends shaping loyalty, the opportunities and challenges ahead, and how technology will redefine the industry in 2025.
Archives
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In India, there is a growing preference for digital-first, mobile-based loyalty programs, which are gaining popularity across various sectors. Companies are moving away from traditional loyalty cards and offering rewards …
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The rewards program represents significant progress in the telco industry, setting a new customer value and convenience standard. Benefits include easy access to perks through various telco apps, enhanced travel …
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Modern America Campgrounds is the largest RV park owner in the Northeast, with a growing portfolio of 30 campgrounds across the region. The company is dedicated to providing exceptional camping experiences …
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Frasers Group, the parent company of brands such as Sports Direct, House of Fraser, and Flannels, has extended its ‘Frasers Plus’ loyalty and credit program to include the online electrical …
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As e-commerce continues to evolve, the post-purchase phase has emerged as a pivotal stage in the customer journey. According to PayPal’s 2025 “Think Forward with PayPal: Post-Purchase Power” report, forward-thinking …
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In a world increasingly driven by digital transactions, younger consumers are setting new standards for what they expect from online shopping experiences. Recent data from Mastercard highlights a significant shift …
