All you need to know this week about loyalty & CX: GLO WAF Interview: Danielle Brown, Plusgrade • GLO Interview: Natalie Doutres & Gokce Evirgen on Amadeus’ loyalty solutions • …
Archives
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The Lacek Group’s report emphasizes AI’s role in achieving infinite personalization, enabling brands to customize every interaction to an individual’s preferences and engagement patterns. Through adaptive content, optimized message timing, …
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Ascenda transforms economics for financial institutions with new loyalty-as-a-service offering
by GLOby GLOAscenda, the world’s most connective rewards ecosystem, today announced the launch of its new loyalty-as-a-service offering. The groundbreaking model challenges established industry norms and maximizes business outcomes for financial institutions …
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The McKinsey report on MENA’s grocery sector highlights strong growth in modern trade, eGrocery, and discount formats, driven by increasing consumer demand for convenience, value, and premium products. Retailers that …
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Solutions by Text and Glia Partner, Strengthening Digital Customer Interactions for Banks and Credit Unions
by GLOby GLOThrough this seamlessly integrated solution, mutual customers of the two companies will enjoy the convenience and speed of texting through SMS and MMS while maintaining compliance and trust, fostering long-term …
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Join GLO at WTM November 5-7, 2024 for panels and insights on the top trends in travel, tourism and beyond!
by GLOby GLOJoin top speakers and influencers as they share their knowledge, inspiration, and experiences, related to the top trends in travel, tourism and beyond! By staying informed and embracing these insights, …
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Cisco Announces New Webex AI Agent and AI Solutions for the Contact Center to Transform Customer Experiences
by GLOby GLOCisco’s Webex AI Agent automates contact center inquiries with conversational intelligence for quick and effective issue resolution. New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for Webex Contact …
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JU Davis College of Business and Technology Marketing Report: Food Ordering Apps Influence Brand Loyalty
by GLOby GLOThis research explores the extent to which consumers perceive the use of third-party food-ordering apps as effort, the subsequent effects on brand loyalty and the role of perceived risk. The …
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A new electric vehicle charger includes plans for customizable media options and seamless integration with loyalty programs, allowing convenience store retailers to offer personalized experiences that drive consumer engagement and …
