The Open Loyalty Benchmark Report 2026 reveals that global loyalty programs are becoming more data-driven and financially accountable, with engagement, retention, and ROI emerging as the key success metrics.
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Choice Hotels International Debuts MainStay Suites™ in Australia with Addition of 581 Rooms
by GLOby GLOWith this launch, Choice Hotels International strengthens its Australian portfolio—bringing the total to 7,487 rooms and 163 hotels— and solidifying its position as one of the largest direct franchise players …
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United Airlines Continues to Win Brand-Loyal Customers as Q3 Profit and Q4 Outlook Both Exceed Wall Street Expectations
by GLOby GLOCustomer investments this year are on track to total over $1 billion focused on improving the experience, product and service, delivering more value for every customer on every flight, and …
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