Kobie published latest The Heart of Loyalty report 2024 based on survey of more than 4,000 consumers across industries like retail, financial services, travel, hospitality, quick serve restaurants, and more.
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“The Future of Accessible Beauty,” a comprehensive research study from its 2024 capstone initiative focuses on consumers who are traditionally overlooked due to physical, emotional, social, or economic limitations. The …
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This joint initiative will reward the five PG cardholders with the highest spending at Pakuwon Mall, Tunjungan Plaza, and Pakuwon City Mall with an exclusive three-day, two-night holiday in Singapore. …
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The number one benefit of AI in the eyes of consumers is resolving issues faster (selected by 41%) followed by not having to repeat themselves (36%). In the US, 30% …
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GHA’s CEO summit in Japan revealed key trends in hospitality in Japan market & loyalty. When choosing hotels, Japanese travelers prioritize quality accommodation, convenient location, and affordability. High-end customers also …
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For the first time, the Empire State Building in New York City claimed the top spot as the number one attraction worldwide. Additionally, Tripadvisor awarded the “Unvanquished Tour in Porto …
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In Nigeria, loyalty programs are gaining popularity, and Bvndle, a customer engagement and loyalty platform, is poised to transform how Nigerians experience rewards and loyalty programs.
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iCoupon expands into South America, now operational in 22 airports across the region, partnering with leading retailers to enhance automated vouchering for flight delays.
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The Alliance’s newly launched Paris Charles de Gaulle airport lounge has also won the World’s Best Airline Alliance Lounge title in its first year.
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Amadeus and Thai Airways International have renewed and expanded their distribution agreement to enhance travel retailing offerings via Amadeus travel sellers in Thailand, offering continued access to Thai Airways’ domestic …
