Topics covered: Introduction to GLO; What is true loyalty? • Evolution of loyalty programs: from transaction to experiential loyalty • Technology as an enabler
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Location: London, UK. Click inside to apply.
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Click here to apply. About the job Job Description The Sapphire Airport Lounge Guest Experience role will lead strategy and implementation of the end to end guest experience and partnerships …
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In the cabin, every inch of space anticipates customer needs with a generous seat pitch and width for working and relaxing, and customised features that offer function and convenience like …
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The growth of IHG Hotels & Resorts in Vietnam continues with the introduction of its Vignette Collection brand to the country through an agreement with new partner Hoi An Pearl …
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In an interview with PYMNTS, Paco Underhill, a psychologist and retail consultant and author of “Why We Buy,” discussed how the wealth concentration among older consumers is shifting loyalty dynamics.
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The resale marketplace unveiled Posh Party LIVE, a real-time virtual event themed around topics such as “Summer Neutrals” and “Luxury Goods,” designed to enhance the social aspect of shopping.
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The two-year, $30 million relocation project to Harvey Milk Terminal 1 is part of Alaska Airlines’ larger $3 billion investment in infrastructure to enhance the guest experience at our major …
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Topics covered: 00:30 – on latest trends in Loyalty Programs, CX and customer experience in LATAM • 04:30 – on innovation among LATAM airlines (Aeromexico, LATAM, SKY, etc.) Who is …
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Vietnam Airlines has successfully implemented Amadeus’ enhanced passenger service system (PSS) technology, in addition to a host of other related technology solutions. This is a testament to the carrier’s ongoing …
