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Arabian Travel Market Day 1 and Day 2 saw Emirates announcing expanding its cooperation with Malaysia, Turkey and expanding its fleet and routes amid surging travel demand. Saudia has announced …

The updated AZAL Miles program offers significantly more features and benefits than before, aligning with modern digital trends and customer expectations. The new slogan, “More miles, more skies” (translated from …

Business Traveller Awards 2024 – Etihad awarded airline with the Best Cabin Crew and the Best Economy Class. World Travel Awards – Middle East’s Leading Airline for Customer Experience, Economy …

0:00 – Introduction • 01:08 – Idea and philosophy behind the launch of ‘Brilliant” • 02:05 – About experience and emotional loyalty • 03:24 – Differentiating features of “Brilliant” vs. …

‘The Best Airline in the Middle East’ has set a new benchmark in travel innovation by introducing the World’s First AI Digital Human Cabin Crew on the inaugural day of …

Kuwait Airways had achieved an On-Time Performance of 88.2% in April 2024, compared to 85.6% in March and 79.4% in February of the same year.

Emirates unveils its stand at ATM 2024 with key focus on Emirates Premium Economy and First class seats, Emirates retailing & official store and Emirates sustainability focus.

Percepta, the automotive industry’s leading provider of customer experience solutions, celebrated three wins at the 18th Annual Stevie Awards for Sales & Customer Service.

New AI technology will give each customer a personalised challenge, which when completed, rewards customers with extra Clubcard points. Customers can complete up to 10 challenges, with a total of …