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Amazon is extending its grocery delivery and free pickup services to all customers in U.S. cities or towns where Amazon Fresh grocery stores are available, not just limited to Prime …

Alaska Airlines is adding a nonstop route from the Pacific Northwest to Nashville

The report foretells a holiday grocery shopping season that will be more omnichannel than ever before, with 83% of shoppers planning to use grocers’ online stores and apps, 78% of …

The Glance Guided CX platform brings human connection into digital spaces, allowing representatives and customers to connect in seamless, in-brand collaboration in real time.

This accolade, determined by industry experts, including airlines, lessors, banks, law firms, and other key stakeholders, is part of the annual industry poll conducted by Airline Economics.

Expedia Group unveiled Unpack ’24, a comprehensive look at what’s motivating travelers and where they’re going next year. Based on the company’s unmatched first-party travel data, plus a global consumer …

Glia’s strong growth is powered by its seamless, Customer Interaction Platform that unifies traditional phone, SMS, chat, voice and video—supported by on-screen collaboration.

Air Canada has achieved a significant milestone by becoming the first airline globally to offer Disney+ Originals content through its inflight entertainment system. Travelers now have the opportunity to enjoy …