The truly outstanding programs are those conceived by brands and retailers that not only listen to their primary customer base but go further by involving them in crafting the loyalty …
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British Airways’ Chief Customer Officer, Calum Laming, said: “We know that many of our customers will be celebrating Diwali and Thanksgiving this month, so we wanted to go that extra …
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“In a year marked by a robust return to travel, we’re delighted to acknowledge excellence in travel credit cards and loyalty programs,” shared Brian Kelly, founder of The Points Guy.
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As part of its mission to promote sustainability, LK Bennett has integrated Thrift+ into its operations, allowing customers to conveniently recycle their gently worn clothing. When these unwanted items find …
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Through November 23, Shell – in conjunction with PDI, the convenience retail technology company powering the Fuel Rewards® program – is donating one cent to Meals on Wheels America for …
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The findings of the report indicate that 27% of subscribers participate in VIP membership programs.
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Listen to key takeaways from the GLO-hosted Loyalty session about companies advancing gamification in loyalty: Moderator: Tony Piedade, Deputy Chairman, Global Loyalty Organisation Julie White, Chief Commercial Officer, Europe & …
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In their 2023 Reinvention Update and Holiday Launch presentation on November 2, the world’s largest restaurant chain revealed plans to collaborate with additional companies for cross-brand rewards, following their successful …
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IBM’s deep engineering and AI expertise to deliver extended customer-focused functionality via NatWest’s virtual assistant, Cora. Collaboration is part of NatWest’s broader generative AI approach, which leverages IBM’s enterprise AI …
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Currently, Condor’s codeshare extends to over 70 Alaska domestic routes from various key locations. Both airlines have had an inter-line partnership for over a decade, and since 2017, Alaska Mileage …
