Merkle, dentsu’s leading technology-enabled, data-driven customer experience management (CXM) company, released its annual Retail Media Research Report, incorporating survey findings from retail media networks (RMNs) and brands.
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Under the updated rules, Frontier Miles members will receive a minimum of 10 miles for every dollar they spend on flights, baggage, seat selections, and bundles.
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The company has joined forces with Web3 infrastructure company MoonPay to explore how these tools can enhance consumer connections and redefine customer loyalty and engagement.
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The exclusive WTM Global Travel Report, compiled in association with renowned researchers at Tourism Economics, an Oxford Economics company, shows how leisure travellers’ needs and desires are changing – and …
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0:00 – on key focus areas 12-18 months ahead • 2:26 – on changing CX and balance between “bricks & mortar” and digital sides • 4:26 – on the importance …
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QR Codes and Mobile Payments Power Japan’s Booming E-Commerce Landscape
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SWISS and SBB add Geneva Airport to the SWISS Air Rail network with goal to provide SWISS Air Rail tickets with an SBB QR code, to help improve both boarding …
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An independent loyalty program benchmark conducted the management consultancy firm, Sia Experience by Sia Partners covers key players in Netherlands, encompassing nine sectors and analyzing the practices of 25 leading …
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After a highly successful third season, during which Discover Saudi provided unique and memorable shore excursions to more than 5,200 cruise passengers in the Two Holy Cities of Makkah and …
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Mr. Thoma joined the Mandarin Oriental Hotel Group three years ago and has over 25 years of luxury hospitality industry experience.
