Givex announced today that Givex has been named the omni-channel gift card provider for Finland’s wine, beer and spirits distributor Alko. Prior to Givex, Alko sold physical gift cards that were only …
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As part of its ongoing commitment to strategically transform the life insurance and financial services industries through its innovative technology solutions, iPipeline® announces the establishment of a dedicated customer success initiative. …
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Customisations across the conversion funnel can have varying impacts, though Shopify and BCG find that offering a loyalty program can increase lower funnel conversion 4-6%.
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Emirates General Petroleum Corporation, Emarat, has announced the ‘Emarat Millionaire’ campaign, powered by EmCan, Emarat’s loyalty app, offering customers a seamless experience with a chance to win AED 1 million.
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New payment solution from Gilbarco Veeder-Root and Invenco will replace their legacy payment platform in the U.S.
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IKEA is training its call centre workers to become interior design advisers as part of its strategy to offer more home improvement services. The company plans to hand over routine …
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Ingenuity, the technology arm of THG (The Hut Group), has recently announced a strategic partnership with PwC (PricewaterhouseCoopers) to bolster its digital ecommerce operations. The collaboration aims to revolutionize the …
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Nouria Energy has launched a mobile application to improve the customer experience. The app offers a variety of features that aim to provide a quick, convenient, and smooth experience. The …
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Luxury auto manufacturers and retailers are the only industries to significantly improve their overall CX quality this year.
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Turkish Airlines has once again claimed the top spot on the list, just like in 2018, 2019, 2020, 2021, and 2022.
