Wendy’s is piloting Google Cloud’s generative artificial intelligence technology with the goal of creating a quicker and more consistent drive-thru ordering experience
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Access full report on Mastercard Economic Institute Executive Summary & Key takeaways: In the face of a changing global economic landscape, people are packing their bags and heading to domestic …
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With an agency approach enhanced with AI, Globant Create will combine creativity and marketing strategy with data, and cutting-edge technology to offer its clients unique ways of connecting with their …
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Record 1Q pax revenues of $4.088 billion, (>2x 1Q2022, 53% increase in operated capacity). 1Q23 operating revenues of $4.887 billion, 90% higher y-on-y. Operating loss of $17 million, improved from …
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Funds advised by Apax Partners LLP (“Apax”) announced agreement to invest $450m to acquire a significant minority stake in IBS Software from Blackstone. Apax will partner closely with IBS Software’s …
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Restaurant chain transforms its diner loyalty reward program with Oracle CrowdTwist to better engage customers with exciting new offers
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The recently introduced “Copec Pay” feature enables drivers to not only make payments for fuel or items at the convenience store but also to transfer money to other users of …
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Participants: Inge Huijbrechts, Global SVP for Sustainability, Security and Corporate Communications at Radisson Hotel Group; Jelena Kezika Senior Director of Strategy at Global Hotel Alliance; Dilek Glenister, Co-founder & Exec …
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All you need to know this week about loyalty & CX: ‘GLO Lab’ Launch with ChatGPT overview, Virgin Atlantic, Turkish Airlines, Emirates, Delta, JetBlue, Southwest, Aeroplan, Azul Airlines, Grupo Aeromexico, …
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GLO Lab: ChatGPT – How can Chat GPT be used by Companies for Content Marketing and Loyalty programs?
GLO Lab is a series of deep-dive insights into the latest loyalty programs and solutions that can benefit CX and loyalty offerings. In this article, we provide ChatGPT 101 overview …
